Request deletion of your Discova account and data
This page explains how users of the Discova app can request that their account and associated data are deleted. You can delete from inside the app, or email us if you no longer have access to the app.
How to delete your account in the Discova app
- Open the Discova app and sign in.
- Go to Profile.
- Scroll to the bottom and tap Delete account.
- Confirm deletion. This permanently deletes your Discova account and associated data described below. It cannot be undone.
How to request deletion by email
Use this option if you uninstalled Discova, cannot sign in, or prefer not to use the in-app flow.
- Email jaden.discova@gmail.com from the address on your Discova account when possible.
- Use a subject such as Delete Discova account.
- Include the email address used to create the account, and say that you want the account and associated data deleted.
- We may ask you to confirm the request. After we verify it, we delete the account and associated data described below.
What data is deleted
When your Discova account is deleted, we delete the following from Discova’s systems:
- Your sign-in account and authentication identifiers
- Profile information, including name, email, age, dietary preferences, health conditions you entered, custom symptom labels, and notification preferences
- Food logs, symptom logs, journal notes, and related timestamps
- Calculated insights and calendar or logging-consistency records
- Optional profile photos and food photos stored for your account
Community foods or recipes you created for the shared catalog are unlinked from your account. Email us if you also want those catalog entries removed.
What data may be kept, and for how long
- We complete deletion as soon as we can, typically within 30 days of a verified request.
- Residual copies in encrypted backups are purged within 90 days.
- Payment and subscription records held by Google Play, Apple, or Stripe may be retained by those providers as required for tax, fraud prevention, accounting, or legal obligations. Discova does not store full payment card numbers.
- Emails you send us about the deletion request may be kept only as needed to complete the request and meet legal requirements.
Deleting your Discova account does not automatically cancel a paid Discova Pro subscription. Cancel Google Play subscriptions in Google Play (Payments & subscriptions), Apple subscriptions in your Apple ID settings, or Stripe billing from the payment confirmation email.
Delete data without closing your account
You can delete some or all of your Discova data and keep the account. Steps are on Request deletion of Discova data without deleting your account.
Full privacy details are in the Discova Privacy Policy.